Thailand Post tracking

How to contact official Thailand Post tracking services?

Thailand Post trackingcustomers can contact their customar care with following data, if they have any delivery issues or any further assistance required.

1. How can I track a package sent through Thailand Post?

Customers of Thailand Post can take advantage of the comprehensive tracking service offered by the company. By entering a tracking number on the website, customers can view accurate and up-to-date details regarding the package’s movements and estimated arrival times. Additionally, customers can also download the track123 app from the Google Play Store or App Store, which allows them to conveniently keep track of their packages at any time and anywhere. Thailand Post takes pride in providing tailored shipping solutions that are designed to maximize cost savings and efficiency, so customers can enjoy fast and reliable deliveries.

2. On average, how long does it take for a package shipped with Thailand Post to arrive at its final destination?

Delivery times may vary depending on various factors such as shipping method, size of the package, location of the sender and receiver, and mitigating circumstances such as weather conditions and traffic. Generally, packages sent via Thailand Post may take 3-7 business days from dispatch until they arrive at the intended destination. However, customers may request specific delivery times when placing an order, and Thailand Post will do its utmost to meet these requested dates. At Thailand Post, we prioritize speed and reliability and are committed to finding ways to improve our services and ensure customer satisfaction.

3. Why could a package sent via Thailand Post be tagged as “In Transit, Delayed”?

A wide range of external circumstances such as harsh weather, road closures, labor disputes, government regulations, border security measures, customs clearances and unresolved address issues may lead to delays in package transportation. To reduce the chances of these issues occurring, Thailand Post takes preventive steps such as using robust packaging materials, advanced tracking systems, validating address details, selecting the most efficient routes, and abiding by all applicable laws. Our customer service team is also always on standby, ready to investigate any unexpected delays and find suitable remedies.

4. Is it possible to change the address of a package sent with Thailand Post?

Yes. If customers of Thailand Post need to revise the package address, our competent customer service team can assist in making necessary changes. We provide full support in verifying the new address, selecting appropriate packaging, specifying the contents, determining the right shipping method, and monitoring progress until successful delivery. Our experienced staff is well-equipped to handle all types of address amendments in a timely and efficient manner, ensuring secure and reliable delivery every time.

5. In the event that a package sent with Thailand Post is missing, what evidence must be presented to receive compensation?

If a package sent with Thailand Post has not reached its final destination, customers may be eligible for either a refund or a replacement depending on the circumstances. The customer should reach out to our customer service team, explain the situation, and submit relevant documents such as the original order form, bill of lading, shipping manifests, and/or other forms of evidence that can help in claiming compensation. We take necessary precautions to ensure secure shipments such as using durable packing materials, utilizing state-of-the-art tracking systems, double-checking address data, choosing economical shipping methods, and obeying all legal requirements. Our customer service team is also always available to assist with investigating missing packages and providing resolution in a prompt and satisfactory manner.